What a heat pump really costs in Oak Bay, after the rebate you actually qualify for
The provincial rebate is anywhere from $0 to $13,000, and in Oak Bay the assessed value of your house decides as much as your income does. Five questions tell you which number is yours. No account, and nobody calls you to see it.
See what I qualify forAbout 60 seconds. Nothing is sent and nobody calls you until you ask for a quote.
- 253 Google reviews, 249 five-star
- Same-day quotes
- Daikin installs
- Family owned, Duncan BC
See what you qualify for
Electric-heated homes have no income test, so the question is how much, not whether. Uses the published BC Better Homes rules as of Oct 27, 2026. Your answers stay on this page.
Estimate only. Rebates are set and paid by the Province of B.C. and BC Hydro, not by ExchangEnergy or this newspaper. Amounts are maximums for qualifying homes, you must pre-register before work starts, and the installed price depends on your home. A written quote after a visit is the real price. Sources are listed at the bottom of the page.
Get your same-day quote
One short form. A person at the ExchangEnergy office in Duncan replies, usually within 2 hours during business hours, with a same-day quote. The visit that firms up the price is free.
How it works
Use the form below. You get a same-day quote from the team, per ExchangEnergy.
A technician looks at your home, your panel and your current system, so the number is real.
You pick the time. After the install there is a final walkthrough.
Why Oak Bay is a different heat pump question
of Oak Bay buildings had a heat pump in 2024, among the lowest rates in Greater Victoria.
CRD Heat Vulnerability report, via Oak Bay News, May 2024is the assessed value ceiling. Above it, the income-tested rebate is gone, whatever you earn. Above $1.2M, only the smaller Level 3 amounts are left.
Better Homes BC, Energy Savings Program requirementsis the most a heat pump may put out at your property line from 10 p.m. to 7 a.m. The daytime limit is 50 dB, so where the outdoor unit goes matters.
District of Oak Bay Anti-Noise Bylaw No. 3210Older Oak Bay homes sometimes need an electrical panel upgrade before a heat pump goes in, and the outdoor unit has to sit where it stays under the noise limit at the property line. Both change the price, so the in-home visit checks the panel and the yard before anyone quotes a number.
What customers say
“ExchangEnergy just installed a heat pump and we were extremely satisfied with the service from the initial contact and the assessment visit by James to the installation by Mike and Cody. Cody and Mike were very knowledgeable, efficient, polite, upbeat and an excellent team. We would highly recommend Exchangenergy and the Daikin heat pump.”
“I had such a great experience with Exchange Energy! From start to finish the service was excellent. Communication was always prompt, clear and professional, which made everything run smooth and stress free. Every worker I interacted with was super friendly and genuinely committed to doing a great job. I highly recommend Exchange Energy to anyone looking for a heat pump!”
“Our experience with ExchangEnergy was excellent! The installation crew was fantastic, neat and nice to deal with. In a day where service seems to be a lost art these people and the company are outstanding! I recommend ExchangEnergy 100%”
“We are absolutely 100% happy with the whole experience with Exchangenergy. Starting with Richard on the initial diagnosis and followed by Mike for the install of the parts needed. Both these men are very professional and genuinely nice guys. The communication with the office amazing as well. We highly recommend this company!!! Ron & Marilyn”
Local crews, not a call centre
ExchangEnergy is family owned and based on Vancouver Island. The office staff and the technicians live in the communities they serve, and they serve Oak Bay, Victoria, Saanich and the rest of the Nanaimo to Victoria corridor.
Financing is available, up to $100,000, and you can see if you pre-qualify on their site.
Questions people ask
Do rebates work for Oak Bay homes at higher assessed values?
Often only partly. For registrations from April 1, 2026, the income-tested Energy Savings Program stops at an assessed value of $1.2M for Income Levels 1 and 2, and $1.82M for Level 3. So a house assessed at $1.5M can only get Level 3, which is $3,500 at most for a central system on oil or gas. A house assessed above $1.82M gets nothing from that program, whatever the household earns. If your home is heated by electricity, the Home Renovation Rebate of up to $4,000 has no income test. The calculator above applies these limits.
Will a heat pump break Oak Bay's noise bylaw?
Not if it is sited and chosen for it. Oak Bay's Anti-Noise Bylaw limits a heat pump, or all the heat pumps on one property together, to 50 dB(A) at any property line from 7 a.m. to 10 p.m. and 45 dB(A) from 10 p.m. to 7 a.m. Ask the installer for the unit's rated sound level and where they plan to put it. It matters most when the unit sits close to a neighbour's line.
Will someone call me if I use the check?
No. The check runs on this page and nothing is sent anywhere. ExchangEnergy only hears from you if you fill in the quote form or call them.
Do I apply for the rebate before or after the install?
Before. For the income-tested program you must pre-register and get an eligibility code before any work starts. Ask the installer to walk you through it. One customer review says the ExchangEnergy team made sure he got the rebates he qualified for.
What does a heat pump cost installed?
Typical Greater Victoria installed prices, before GST and rebates, are about $4,500 to $8,500 for one indoor unit, $7,000 to $18,000 for two to five units, and $12,000 to $22,000 for a central ducted system. These are third-party estimates. Electrical work, duct repair and the equipment you pick all move the number, which is why a visit comes before a firm quote.
Is the quote free?
ExchangEnergy lists same-day quotes and a free quote form on its site. Confirm any visit fees when they contact you.
What about the federal oil to heat pump program?
It closed to new applications on July 31, 2026. Applications already in are still being processed. The B.C. programs on this page are separate and still open.
Why is a newspaper showing me this?
Oak Bay Local is paid by ExchangEnergy to present this page. The rebate figures come from the government sources listed below, not from the advertiser.